Autobus Brettschneider OHG Riemer Str. 349 D-81829 Munich Phone +49 (0) 89 90 77 83 9-10 Fax +49 (0) 89 90 77 83 9-21
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
get non-binding offer
|
|
FAQ
Vehicles and Drivers
Insurance
For bodily injuries and material damages applies the maximum sum insured amounting to 50 million euros. The maximum sum insured per person amounts to 8 million euros. You can find the appropriate insurance confirmation in the download area.
Baggage is always carried uninsured.
|
Luggage space, excess luggage and bulky luggage
|
The baggage capacity of our vehicles depends on the vehicle's size and it doesn't always equal the number of seats. As a benchmark - based on a standard suitcase of 80 liters volume - you can make the following specifications:
| Type of vehicle |
Standard suitcases carried |
| Car |
2 |
| People carrier |
5 |
| 16-Seater |
10 |
27-Seater
|
20 |
36-Seater and larger
|
Appropriate to the number of seats |
Please also note the general terms and conditions . From those follows that luggage transportation is only possible within the limits of the available luggage compartment. Hand luggage can only be transported inside the intended storage space in the passenger compartment. It is possible to book some of our vehicles with an external ski rack. Please inform us in the course of your enquiry or booking if you are travelling with ski luggage. We are not liable for unannounced excess luggage (e.g. extra vehicle necessary).
|
Classification
|
There is no fixed classification (GBK) for coaches . Our vehicles are classified according to 3 resp. 4 star standards. We order our vehicles using 3 resp. 4 star criteria.
After a cost-benefit analysis we have refrained from classifying our vehicles so far, because there has been negligible customer demands to know about it in the past. |
Company painting and branding
Our touring coaches are normally painted in company colours. "Branding" on this paintwork for single orders, using film, is unfortunately not possible because the risk of damage to the paintwork is too high. For long-term orders such branding is negotiable. Simply contact us personally .
It is no problem to fix temporary logos and signs on the windows.
|
Offers and Orders
Accomodation and meals for driver
|
Many journeys necessitate that the driver has to stay overnight outside of Munich. The reasons therefor vary from case to case (e.g. obviation of uneconomic empty runs or an exceeding of the ride time, etc.). If the driver needs an accommodation, you can find an appropriate remark on your offer or your confirmation. Unless otherwise agreed, we assume that the orderer arranges the accommodation for the driver. Possible empty runs (driver does not stay overnight in the group's hotel) are not part of the rental price and can cause additional costs.
If you want us to arrange the driver's accommodation, please inform us written in the course of your booking. The costs therefor will be invoiced in a lump sum according to the notes in your offer or confirmation - or else they are going to be included in the rental price. The driver is eligible for accommodation on a half-board basis. The driver's room has to be equipped with a private toilet/washroom (no shared shower). Half-board means that the driver is entitled to breakfast and one further meal (lunch or dinner). |
Parking fees, road tolls and access fees
If not elsewise agreed, parking- and access fees, tolls plus ferry costs are not part of the stipulated rental price. An exception are highway tolls which are already included in the rental price.
If these costs should be part of the rental price, then we require a detailed itinerary with the definite destinations. In many cases also a schedule is necessary, because fees depend on access times (e.g. Venice, Paris,...)
A lump sum per day is possible. Please send us a short estimate with your enquiry. If - after the service - the fees were lower than estimated, an offsetting of the difference is not possible.
For further details we refer you to our general terms an conditions .
|
Unplanned service extension
An unplanned service extension is defined as an exceeding of the contractual limits with regard to service time, routing or other cost-effective parts of the contract.. We refer at this to our general terms and conditions § 3 section 2. Please note that there doesn't exist a claim on unplanned service extensions.
A service extension beyond the legal ride- and rest-times for drivers is categorical - without exception - impossible. You will find the relevant information in the download area.
|
supplement for night-hours
|
A supplement for night hours (scheduled service extension) is payable for service between 8 pm hrs and 6 am. According to the particulars on the offer or confirmation, we will invoice this supplement per commenced hour, as a lump sum. The calculation occurs continuously until the end of the daily ride. A supplement for night hours may also be due for empty runs.
Normally this supplement is enclosed in the rental price. In case departure- and end times are not fixed yet, this is not always possible. Please note the information on your offer or confirmation. If you don't find any information about a night supplement, then it is either already included or there doesn't accrue a supplement.
Example:
Bus is booked continuously for a day trip from 9 am until 11 pm. The drive lasts from 9 am until 7 pm; then you have dinner. You will be back at your hotel at approx. 10.30 pm. In your offer it is noted that the supplement for night hours (in the time span of 8 pm until 6 am) is calculated with € 25.00 per commenced hour.
Calculation: 3 hrs x € 25.00 = € 75.00
Because the night supplement is a planned service extension, the vehicle is scheduled for the usage during the night hours (within the max. service duration - see offer or confirmation) |
Tips
|
Tips for the drivers are not part of the rental price. Tips are voluntarily and depend on customer satisfaction. Many customers ask about the popular tip size, so we arranged the following standard values:
| transfer greater Munich/Munich Airport |
€ 10 |
| 1/2 day |
€ 15 |
| 1/1 day |
€ 30 |
|
Order Processing
Driver's telephone number
Many customers would like to know the driver's mobile number before the journey starts. Due to unforeseen changes in our scheduling it's always possible that mobile numbers change shortly before the departure.
Due to this we provide a central telephone number to our customers:
+49/(0)89 / 9077839-10
Your contact person in the office always knows which driver is scheduled and is able to help you in case of any problem. Outside office hours it is possible to be transmitted to a contact person (call will be diverted by keypress). In case of any problem with the call diversion, you can also contact us on the number +49/(0)176/19077840. You will find further details in the contact area.
Of course you can transpose the telephone numbers with the driver during the trip.
|
Time at the wheel and coach drivers' rest breaks
To avoid problems during your journey, please inform yourself about the prescribed ride- and rest times for coach drivers. To ensure safe transportation for passengers, the legal regulations are compulsory. Absolutely no exceptions are possible. Please note the amendment of social provisions valid from April 11, 2007.
|
Porter service
|
Naturally, our drivers do the loading and unloading of baggage from the vehicles. Unfortunately our drivers cannot do porter services at airports, stations and hotels. But we are pleased to help you - if possible - with the booking of a suitable porter service . |
Pick up at Munich Airport
|
In case of limousine and minivan bookings, the driver will pick you up inside the respective terminal (1 A-F, 2 or General Aviation) with an appropriate sign.The driver awaits you directly after the baggage claim, behind the customs.
Drivers of touring coaches (16 seats and more) normally wait at their coaches in the bus parking area of the terminal. There is also an appropriate sign attached to the coach. You can also find a map in the download area. If required, your driver could also pick you up inside the terminal (see pickup for limousine and minivan bookings).
Please note that for pickups at Munich Airport the flight number is needed and that you inform us how to label the driver's sign.
In the unlikely event that you do not find the driver or the coach, please contact us under the following number: +49/(0)89 / 9077839-10 (see also contact ). |
Pick up at Munich Central station
|
In case of limousine and minivan bookings, our driver will pick you up at the end of the platform with an appropriate sign.
The drivers of touring coaches (16 seats or more) wait at their coach in the Arnulfstrasse (directly opposite to the Hotel Eden Wolff). A pick-up inside the station isn't possible, because there is no proper parking area for coaches. There is also an appropriate sign attached to the coach. You can also find a map in the download area.
Please note that for pickup at Munich Central station the train number is needed and that you inform us how to label the driver's sign.
In the unlikely event that you do not find the driver or the coach, please contact us under the following number: +49/(0)89 / 9077839-10 (see also contact ). |
Pick up at hotel
|
In case of limousine and minivan bookings, our driver will pick you up directly at the hotel lobby with an appropriate sign.
The drivers of touring coaches (16 seats or more) wait at their coaches in front of the hotel. The driver can't pick you up inside the hotel because mostly there is no proper coach parking area.
In the unlikely event that you do not find the driver or the coach please contact us under the following number: +49/(0)89/9077839-10 (see also contact ). |
transfers to and from trade fair center
|
Depending on the fair there are binding parking and access regulations at Munich trade fair center. Touring coaches can only stop at entrances (West, North or East) authorised by Messe München GmbH. Which entrance is authorised depends on the respective fair. Unfortunately it's not possible to deboard or board anywhere else. Please note that - even when a customer asks for it - we do not drive to other entrances without written clearance by Messe München GmbH. And please anticipate that you possibly will have to pay parking fees (even if the group is only making a drop-off or pick-up). Further information with a map can be found in the download area.
In the unlikely event that you do not find the driver or coach please contact the number +49/(0)89 / 9077839-10 (see also contact ). |
other
Bank details
|
If you require our bank details, please simply contact us. We will send you the data immediately. |
|
|